Meet Our Management Team

Don Churchill
Don ChurchillPresident and CEO
Don is Founder and President of e-Travel Technologies Inc. which he founded in 2001 to address corporation’s Duty of Care obligations for traveling employees. He was previously VP Business Development at Peragis Inc and General Manager at ADP. In 1988 he founded International Travel Information Services Inc which provided the widely used International Traveler’s Advisory service for leisure and corporate travel management agencies.

Don is a past member of the ACTA Technology Council, past Technology Chair of ACTA Ontario, past member of the ACTA National Technology Committee, founder and chair of the ACTA Y2K Task Force, and a founding member of the ACTA-CITC Technology Education Council. Don is member of NBTA, ACTE, Canadian Alliance of Business Travel, and ACTA.

The combination of founding one of travel industry’s first 3rd party software/information providers and his extensive technology management background provides Don with a unique perspective on current and future trends in Travel Technology. He is a regular speaker at industry shows and conferences and contributes to travel industry publications. In his spare time Don is an avid skier, mountain biker and adventure racer.

Countries Visited:
Austria, Bahamas, Bahrain, China, Cuba, Curacao, Czech Republic, France, Germany, Gibraltar, Hungary, Italy, Mexico, Monte Carlo, Morocco, Netherlands, Portugal, Slovakia, Spain, Switzerland, Tunisia, United Kingdom, United States

Languages Spoken:

Karen Scott Caplice
Karen Scott CapliceV.P. Client Success

Karen is a highly accomplished senior leader with an impressive track record of 35 years in the Canadian Travel Industry. Her extensive expertise encompasses various sectors, including Cruise lines, Retail Travel agencies, and key senior roles within National Retail Networks.

She has assumed diverse roles, ranging from travel advisor to Retail Branch Manager, where she played a role in launching and training several branches. She has also held National Cruise roles with INTRA Travel, Loyalty Operations with CWT, was Vice President of Cruise with Advantage Travel, and worked closely with multiple luxury cruise lines during her tenure with Cruise Strategies and directly with Crystal Cruises. Her most recent position was as Director, Business Development with Travel Edge. She has a history of involvement in industry-related charity events and membership in SKAL, Karen’s commitment to her profession is evident.

Karen is a staunch advocate for continuing learning and personal development. Her passion for sharing knowledge extends to her role as a trainer and public speaker, where she has engaged with numerous clients and fellow travel industry professionals.

Countries Visited:
Curacao, Barbados, Antigua, St. Lucia, Bequia, Columbia, Dominican Republic, Jamaica, Cuba, Mexico, many places in the US including Hawaii. Jordan, Austria, England, Germany, France, Portugal, Greece, South Africa, Kenya, Tanzania, Netherlands, Switzerland, Australia, New Zealand, Vietnam, Thailand, Singapore, and Hong Kong. Over 70 ocean and river cruises with an additional 30 countries visited with port visits.

Languages Spoken:

Karl Higeli
Karl HigeliCTO
Karl began his career in technology over 35 years ago and spent over 25 years in various management positions in the Travel Industry.

Over the course of his career he has worked with companies like IBM, TransCanada Pipelines, McMaster University and many more.

He has been recognized as an industry expert and invited to speak at technology conferences and has been interviewed on CBC National television.

Since 2000, Karl has been dedicated to producing cutting edge Duty of Care applications for e-Travel.

Countries Visited:
Austria, Belgium, Bermuda, Canada, Cayman Islands, China, Columbia, France, Germany, Italy, Jamaica, Liechtenstein, Luxembourg, Mexico, Netherlands, Spain, Switzerland, United Kingdom, United States

Languages Spoken:
English, Croatian, French